// insight · 6 Oct 2026

I've stopped reading my email in my inbox

I start in my outbox. An automation that analyses two years of my sent emails prepares replies with context. I review, adjust where needed, and send.

By Ben Ross · Founder

I start in my outbox.

We’ve built an automation that analyses two years of my sent emails and recognises how I write to different people.

Because I don’t write to a long-standing client the same way I write to someone I’ve just met.

It prepares replies using the context from previous emails, Slack and OneDrive. I review, adjust where needed, and send.

I still own what goes out under my name. But I’m no longer starting every response with a blank screen and a hunt for context.

This is the kind of change we’re exploring at Propel: what happens to your working day when AI does the preparation before you even open the task.

It is also a good example of how much you should be redesigning your workflows when adding AI into your workday.

In the video, I explain how AI has flipped my email routine.

If you’d like to see how we’ve set it up, hit me up.

Watch the video on LinkedIn: https://www.linkedin.com/feed/update/urn:li:activity:7512953555671121921/

Ben Ross

Ben Ross | Founder

A product leader and entrepreneur focused on helping businesses apply AI to real commercial problems — from intelligent automation to agent-based systems. An early voice in the field with a 2015 TEDx talk on AI, he now advises executives, product leaders and founders on turning AI ambition into outcomes

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